Acceptance of Terms and Conditions
We reserve the right to update our policies at any time without prior notice. By continuing to access and use our website after changes are posted, you agree to accept the revised policies.
General Terms:
Minimum Check-In Age: The primary guest must be at least 18 years old to check in to the hotel.
Identification Required: Valid photo identification is mandatory at the time of check-in.
Children’s Stay Policy: One child under 2 years old may stay free of charge when sharing a room with at least one adult.
Pet Policy: Pets are not permitted on hotel premises, with the exception of certified service dogs.
Guest Conduct: The hotel reserves the right to take appropriate action against guests for inappropriate behavior, subject to investigation.
Damage and Cleanliness: Guests are responsible for any damage to hotel property, excluding normal wear and tear. Rooms must be kept in good condition and maintained in a clean and hygienic state.
Booking-Specific Policies: Certain policies apply specifically to individual bookings and will be communicated at the time of reservation.
Non-Smoking Policy: To maintain the freshness and cleanliness of our rooms, smoking is strictly discouraged in all guest rooms.
Privacy Policy
At Coco Reef Resorts, we highly value your privacy and are committed to safeguarding your personal information throughout your guest experience — from the moment you make a reservation to the time you check out.
All personal information provided to us is shared voluntarily. By choosing to share your details through this website, you agree that we may use this information to:
• Enhance the quality and functionality of our website.
• Contact you to provide the information or services you requested.
• Send you updates on offers, promotions, specials, and other relevant information regarding Coco Reef Resorts.
We pledge to never intentionally infringe on your privacy. Your personal information will not be sold or disclosed to third parties outside of Coco Reef Resorts, except as required by law or with your explicit consent.
By browsing, visiting, accessing, or using the services on this website (including searching for any pages on this site), you consent to the terms of this privacy policy. You affirm that the information you provide is lawful, truthful, and correct, and that it does not violate or infringe any applicable laws. Coco Reef Resorts Limited will not be held liable for any violations, misrepresentations, or unauthorized disclosures made by you.
Security Measures
While we take reasonable precautions to protect your personal data, no system is completely secure. We cannot guarantee the absolute security of your information and are not liable for any breaches caused by technical or human errors beyond our control.